Aviso legal

LEGAL NOTICE AND GENERAL TERMS OF USE

halmori.com

Last updated: September 12, 2026

I. GENERAL INFORMATION

This Legal Notice governs access to, browsing of, and use of the website halmori.com (hereinafter, the “Website”), as well as the responsibilities arising from the use of its content, products, and services.

The owner and operator of the Website is:

Trade name: Halmori
Owner: Sebastian Almachi
Business address: Joaquín Ruales & Isidro Barriga, 170105, Quito, Ecuador
Contact email: sebastian_almachi@hotmail.com
Contact phone: +593 98 471 9579
Website: https://halmori.com
Country of establishment: Ecuador

Halmori operates as an e-commerce store offering products for pets.

For questions relating to the Website, orders, products, or these terms, users may contact Halmori through the email address listed above.


II. PURPOSE AND GENERAL CONDITIONS OF USE

The purpose of this Website is to provide information about products offered by Halmori and to allow customers to purchase those products online.

Access to halmori.com is generally free of charge, excluding any internet or telecommunications costs charged by the user’s service provider.

Browsing the Website does not generally require prior registration or the creation of a customer account.

By accessing, browsing, or using this Website, users agree to use it lawfully and in accordance with these Terms, applicable laws, and generally accepted standards of online conduct.

Users must not use the Website to:

  • engage in unlawful, fraudulent, or abusive activities;
  • introduce viruses, malicious code, or other harmful technologies;
  • attempt to gain unauthorized access to systems, accounts, or information;
  • interfere with the proper operation or security of the Website;
  • infringe the rights of Halmori or third parties.

Halmori reserves the right to modify, update, suspend, or remove content, functions, or features of the Website when reasonably necessary.


III. PRODUCT INFORMATION AND PURCHASES

Halmori aims to provide clear and accurate information regarding its products, including product descriptions, photographs, prices, features, and other relevant commercial information.

However, minor differences may occur between how a product appears on the Website and how it appears in person due to factors such as screen settings, lighting, photography, manufacturing variations, or supplier updates.

Before completing a purchase, customers are responsible for reviewing the product description, price, quantity, and other applicable conditions.

Halmori aims to provide customers with information that is clear, sufficient, accurate, and timely.

Any applicable prices, shipping charges, taxes, fees, or other charges will be displayed during the purchasing process when applicable.

Customers are responsible for providing complete and accurate information when placing an order, including billing, shipping, and contact information.

Specific conditions regarding shipping, returns, refunds, cancellations, and payment processing may also be governed by separate policies available on the Website.


IV. WEBSITE AVAILABILITY AND LIABILITY

Halmori aims to keep the Website available, secure, and functioning properly. However, uninterrupted or error-free access cannot be guaranteed at all times.

Temporary interruptions may occur due to:

  • scheduled or emergency maintenance;
  • software or platform updates;
  • technical failures;
  • internet service interruptions;
  • third-party service providers;
  • events beyond Halmori’s reasonable control.

To the extent permitted by applicable law, Halmori shall not be responsible for losses resulting solely from technical interruptions, third-party failures, or circumstances beyond its reasonable control.

Nothing in this Legal Notice is intended to exclude, restrict, or waive any mandatory consumer rights that cannot legally be excluded.

Customers are responsible for using products in accordance with their intended purpose and following any instructions or safety information provided with the product.


V. THIRD-PARTY LINKS AND SERVICES

The Website may use or contain links to third-party websites, platforms, or service providers.

Such third-party services may include, among others:

  • payment processors;
  • hosting providers;
  • analytics services;
  • social media platforms;
  • shipping or logistics providers;
  • marketing technologies.

Halmori does not directly control external websites and is not responsible for their content, availability, privacy practices, or terms, except where responsibility cannot legally be excluded.

The presence of a link or integration does not necessarily imply endorsement, sponsorship, or affiliation with the relevant third party.


VI. INTELLECTUAL PROPERTY

Unless otherwise stated, original content belonging to Halmori, including its trade name, branding, Website layout, original written content, graphic elements, and other materials specifically created for the brand, may be protected by applicable intellectual property laws.

Access to the Website does not grant users ownership rights over such materials.

Users may not reproduce, distribute, commercially exploit, alter, republish, or otherwise use protected Halmori materials without authorization, except where such use is permitted by applicable law.

Third-party trademarks, photographs, product materials, names, and other content remain the property of their respective owners.


VII. PERSONAL DATA AND PRIVACY

Halmori may collect and process personal information necessary to operate the Website and provide its services.

This may include information used to:

  • process and manage orders;
  • respond to customer inquiries;
  • process payments;
  • arrange shipping and delivery;
  • prevent fraud or misuse;
  • operate and improve the Website;
  • provide marketing communications where permitted.

The collection and processing of personal information is governed separately by Halmori’s Privacy Policy.

Users should review the Privacy Policy for information regarding:

  • what personal information may be collected;
  • why it is collected;
  • how it may be used;
  • who it may be shared with;
  • how long it may be retained;
  • what privacy rights may be available to users.

VIII. SECURITY AND ELECTRONIC COMMERCE

Halmori uses e-commerce infrastructure and third-party technology providers intended to support the secure operation of the online store.

Reasonable technical and organizational measures may be used to help protect information processed through the Website.

However, users acknowledge that no method of transmission or storage over the internet can guarantee absolute security.

Customers are responsible for keeping their own devices, passwords, account credentials, and internet connections reasonably secure.


IX. CONSUMER RIGHTS

Nothing contained in this Website, these Terms, or any Halmori policy is intended to waive rights that consumers are entitled to under applicable mandatory law.

Halmori aims to provide sufficient information regarding the essential characteristics, prices, conditions, and restrictions applicable to products offered through the Website.

Purchases may also be subject to Halmori’s:

  • Privacy Policy
  • Shipping Policy
  • Return & Refund Policy
  • Terms of Service

Where a provision of these Terms conflicts with a mandatory consumer protection law that applies to a particular customer, the mandatory legal provision shall prevail.


X. GOVERNING LAW

Halmori is established in Quito, Ecuador, and the operation of the Website is subject to applicable Ecuadorian law.

However, where products are sold to consumers located outside Ecuador, nothing in these Terms is intended to exclude mandatory consumer protection rights that may apply to the customer in their place of residence.

Halmori and the customer are encouraged to attempt to resolve disputes in good faith before pursuing formal legal action.

Customers may contact:

sebastian_almachi@hotmail.com

for questions, complaints, or dispute-resolution requests.

Any dispute that cannot be resolved informally shall be handled in accordance with the laws and jurisdiction rules that are legally applicable to the particular transaction.


XI. CHANGES TO THIS LEGAL NOTICE

Halmori may update this Legal Notice when reasonably necessary due to changes in:

  • the Website;
  • products or services;
  • business operations;
  • third-party providers;
  • applicable laws or regulations.

The version currently published on halmori.com will be considered the most recent version.

Where appropriate, the Last updated date at the beginning of this document will be revised.


XII. CONTACT

For questions regarding this Legal Notice or the use of the Website, please contact:

Halmori
Owner: Sebastian Almachi
Email: sebastian_almachi@hotmail.com
Phone: +593 98 471 9579
Business address: Joaquín Ruales & Isidro Barriga, 170105, Quito, Ecuador
Website: https://halmori.com