Privacy Policy

Last updated: September 20, 2026

Halmori operates this online store and website, including the related information, content, features, tools, products, and services in order to provide you, the customer, with a convenient shopping experience (the “Services”). Halmori is powered by Shopify, which enables us to provide the Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will apply.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood how your personal information may be collected, used, and disclosed as described below.

Personal information we collect or process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person.

Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information:

• Contact information, such as your name, billing address, shipping address, telephone number, and email address.
• Payment and transaction information, such as your selected payment method, payment confirmation, transaction details, and related payment information. Payment information may be processed by Shopify, PayPal, or other payment providers used by the store.
• Account information, such as your username, password, preferences, and account settings, where applicable.
• Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your previous transactions.
• Communications with us, including information you provide when contacting customer support or submitting a complaint or request.
• Device information, such as information about your device, browser, network connection, IP address, and other identifiers.
• Usage information, including information about how and when you interact with the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you, such as when you make a purchase, create an account, contact us, or provide information through the Services.
• Automatically through the Services, including information collected from your device, browser, cookies, and similar technologies.
• From our service providers, including companies that provide payment processing, order fulfillment, analytics, hosting, customer service, or other services on our behalf.
• From business partners or other third parties, where permitted by applicable law.

How we use your personal information

Depending on how you interact with us, we may use your personal information for the following purposes:

Providing and improving the Services

We use personal information to process purchases, manage orders, arrange shipping, provide order notifications, facilitate returns or exchanges, maintain customer accounts, remember preferences, provide customer support, and improve the shopping experience.

Marketing and advertising

Where permitted by applicable law, we may use personal information to send promotional communications or display advertising relating to products and services that may be relevant to you.

You may unsubscribe from promotional emails at any time using the unsubscribe link contained in those messages.

Security and fraud prevention

We may use personal information to authenticate users, process payments securely, detect and investigate suspected fraud or misuse, and protect the security of our Services, customers, and business.

Customer communications

We use personal information to respond to inquiries, complaints, requests, and other communications.

Legal purposes

We may use personal information where necessary to comply with applicable laws, legal obligations, court orders, governmental requests, or to investigate or enforce possible violations of our terms and policies.

How we disclose personal information

We may disclose personal information to third parties when reasonably necessary to operate the Services or comply with applicable law.

This may include:

• Shopify and other companies that provide technology, hosting, analytics, customer support, order management, payment processing, storage, shipping, or fulfillment services.
• Payment providers such as PayPal or other payment methods made available at checkout.
• Shipping and logistics providers used to deliver customer orders.
• Marketing or advertising partners, where permitted by applicable law.
• Third parties where you direct or consent to the disclosure.
• Government authorities, courts, law enforcement agencies, or other parties when required by applicable law.
• Parties involved in a business transaction, such as a merger, acquisition, restructuring, or insolvency process.

Depending on where you live, you may have the right to opt out of certain uses of your information for personalized advertising or data sharing.

You can access Halmori’s data-sharing opt-out page here:

https://halmori.com/pages/data-sharing-opt-out

Relationship with Shopify

The Services are hosted and supported by Shopify.

Shopify may collect and process personal information relating to your access to and use of the Services in order to provide, secure, maintain, and improve its platform and related services.

Information submitted through the Services may therefore be transmitted to and processed by Shopify and other service providers that may be located in countries different from your own.

For additional information regarding Shopify’s privacy practices, please review Shopify’s consumer privacy policy:

https://www.shopify.com/legal/privacy/app-users

Shopify also provides a privacy portal where eligible users may exercise certain privacy rights:

https://privacy.shopify.com/en

Third-party websites and services

The Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not controlled by Halmori, we encourage you to review that third party’s privacy policy, security practices, and terms.

Halmori is not responsible for the privacy, security, accuracy, or practices of websites or services that we do not control.

Children’s data

The Services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us using the information listed below so that we can review and, where appropriate, delete the information.

Security and retention

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for purposes such as providing the Services, maintaining customer records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing our agreements.

Your privacy rights

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Right of access: You may have the right to request access to personal information we hold about you.
• Right to deletion: You may have the right to request deletion of certain personal information.
• Right to correction: You may have the right to request correction of inaccurate personal information.
• Right to data portability: You may have the right to receive a copy of certain personal information in a portable format.
• Right to opt out: Depending on applicable law, you may have the right to opt out of certain uses of personal information for targeted advertising, sharing, or similar activities.
• Communication preferences: You may opt out of promotional emails by using the unsubscribe option provided in those emails.

These rights are not absolute and may apply only in certain circumstances.

We may need to verify your identity before fulfilling a privacy request where permitted or required by law.

We will not discriminate against you for exercising applicable privacy rights.

Global Privacy Control

Where required by applicable law, we may recognize a Global Privacy Control (“GPC”) signal as a request to opt out of certain forms of data sharing or targeted advertising.

For more information about Global Privacy Control, visit:

https://globalprivacycontrol.org/

Complaints

If you have a complaint regarding how we process your personal information, please contact us using the details listed below.

Depending on where you live, you may also have the right to submit a complaint to your local data protection or privacy authority.

International transfers

Because Halmori uses international service providers, including Shopify and fulfillment, payment, and technology providers, personal information may be transferred, stored, or processed outside the country in which you live.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business operations, legal obligations, services, technology providers, or privacy practices.

When this Privacy Policy is updated, the “Last updated” date above will also be revised.

Contact

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, you may contact us at:

Halmori
Email: sebastian_almachi@hotmail.es
Phone: +593 98 471 9579
Address: Joaquín Ruales & Isidro Barriga, 170105, Quito, Ecuador
Website: https://halmori.com